Team Leader, Housekeeping (Public Area)
Posted on 6 Dec 2022
Team Leader, Housekeeping (Public Area)
General
o Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery.
o Ensures all opening and closing duties are implemented in accordance with established standards.
o Conducts daily shift briefings.
o Ensures that all team members under your supervision are well training and productively assigned daily job task.
o Ensures all team members are provided with consistent On-the-job training and other relevant trainings.
o Follows up on work and maintains logbook.
o Knows and strictly follows all established cleaning procedures.
o Prepares Room/Public Area crew work assignment sheet.
o Reports Monthly Chemical consumption, Monthly Guest Supplies and Amenities usage.
o Knows how to operate/use available Housekeeping machinery’s and chemicals according to established standards.
o Ensures all Front of House and Back of House areas are well maintained, clean and tidy at all times.
o Conducts Quality Room/Public Areas Inspections.
o Maintains proper par stock of inventory items.
o Reports all maintenance deficiencies immediately.
o Assist in other sections of Housekeeping department as and went required based on business needs.
- Min diploma in hospitality or equivalent.
- Practical experience as a departmental trainer in housekeeping.
- Must be proficient with reservations handling and process and familiar with Opera/Micros system.
- Excellent command of English language, knowledge of other languages is a plus.
Send your CV to:
Careers.penang@amari.com
Positions are opened to all local and permanent
residence of Malaysia only.
Only shortlisted candidates will be contacted.
Please input your information.