TEAM LEADER, SECURITY
Posted on 22 Sep 2022
- Conducts vulnerability assessments of the hotel and ensures an appropriate risk management program is implemented.
- Liaises with local authorities to identify activities that may effect the operation such as: seasonal events, current community crime trends, and potential for terrorism.
- Provides an interdepartmental training agenda to promote security and safety awareness for all hotel Team Members.
- Ensures all accidents and incidents are investigated, recorded and followed-up.
- Ensures all patrol checklists are completed and take corrective measures where required.
- Ensures all action plans under the Security Department’s responsibility in case of emergency are regularly trained, tested and evaluated.
- Conducts bag and parcel checks at the Employee Entrance.
- Ensures implementation of SOP and all policies & procedures related to the department.
- Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery.
- Ensures all opening and closing duties are implemented in accordance with established standards.
- Reviews weekly forecasts and schedules Team Members accordingly.
- Assists hands-on in the operation as required.
- Maintains logbook.
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